Return and Refund Policy
Effective Date: October 15, 2024
This Return and Refund Policy describes Our policies and procedures on handling returns and refunds for our products and services purchased from our website, located at qplusdigital.com (https://qplusdigital.com).
All purchases made for digital products and services through Q Plus Digital are non-returnable and non-refundable. Due to the nature of our products and services, once a digital product or service is purchased, it cannot be returned or revoked. As these products and services are delivered or accessible instantly upon purchase, it is impossible to physically return or “un-use” them.
This policy applies to the following:
- Digital Products: This includes, but is not limited to, digital downloads, software, templates, and other electronically delivered content. Once the product is purchased, it is immediately available to the buyer, and thus, cannot be returned or refunded.
- Digital Services: Services such as digital marketing campaigns, website design, SEO services, and similar services are non-returnable once they have been initiated or delivered. As these are personalized, time-based services that cannot be undone, refunds are not possible.
- Virtual Events and Event Packages: Once an event ticket or event-related package is purchased, it is non-refundable. This includes access to virtual conferences, webinars, any downloadable materials or resources, event tickets, accommodations, transport or any other product or service offered related to the event.
- Marketing Services: All purchases of marketing and promotional services, including consultation and campaign setup, are final and non-refundable after the work has been initiated or delivered.
By purchasing any of our digital products or services, you acknowledge and agree to this strict no refund policy. We encourage all customers to thoroughly review product descriptions and service terms before making a purchase to ensure they meet your needs.
Contact Us
If you have any questions about this Return and Refund Policy, You can contact us by visiting the Contact page on our website.